an innovative thought...
An important distinction is normally made between invention and innovation. Invention is the first occurrence of an idea for a new product or process, while innovation is the first attempt to carry it out into practice.
Fagerberg

Archive for the ‘business’ Category

explore needs first, tackle products later

Thursday, July 17th, 2008

User research and ethnography are nothing new, hot or sexy. From basic usability testing to in-depth market research, it has become a standard in one form or another in a variety of industries. Google does it, Procter & Gamble does it... everyone does it (and should continue to) but what ...

building trust with relevance

Tuesday, July 1st, 2008

Google's search results are as relevant today as they were when their search technology was still experimental. Fortunately, by maintaining their relevance, they quickly blew by their competitors. It's the best way to build trusting relationships with your users (or anyone else). I hope I can continue to stay relevant. It's definitely ...

befriend innovation not invention

Sunday, May 11th, 2008

(Yes. That's me... attempting a bit of innovation.) This important yet subtle distinction is too often blurred. The success of a solution or product is largely determined by how effectively it supports a given task or solves a specific problem; not by how inventive it is. The "execution" or "how" is ...

authenticity: a brutal lesson from the “real-world”

Monday, March 31st, 2008

Last week I had the best coffee experience of my life. And as a bootstrapped entrepreneur, I should know. I have done my share of time working from all kinds of coffee shops before being privileged with office space. Nevertheless, "best" is probably a bit of an exaggeration but this ...

the power of meaningful conversations online

Tuesday, March 4th, 2008

Social responsibility, sustainability and "green" business are definitely all the craze right now. We have witnessed this revolution (if that's what you want to call it) first-hand and spoken to a variety of companies who are in the midst of significant change but, more importantly, we have noticed a shift ...

an honest business model innovation?

Friday, February 8th, 2008

I think we will probably see a lot more collaborative partnerships with purpose like the one recently announced between Coca-Cola and Honest Tea. (Photo via Washington Post) For more, check out their very candid blog post entitled "The Next Stage of Growth - An Honest Deal" by Honest Tea co-founders Seth and ...

disruptive innovations will drive “real good”

Monday, February 4th, 2008

not just "feel good"...according to The Economist's Special Report on Corporate Social Responsibility [Thanks Daniel for keeping me posted on this] Illustration by Ian Whadcock The January 2008 report confirms that we are in the midst of a new and prosperous economic landscape. This rapidly changing competitive landscape requires that companies and ...

what makes god laugh?

Wednesday, January 23rd, 2008

People making plans. I agree (without philosophical or religious leanings of any kind): plans can be really funny. So instead... experiment vigorously then... fail. fast. forward. These are just a few things advocated by business "guru" and management thought leader Tom Peters. Over the course of this year, I have directly applied ...

what your company shouldn’t do

Monday, November 19th, 2007

In a surprising response to news of CEO John Mackey's recent "less than ideal activities" online, Whole Foods has reacted in a rather extreme way by banning all executive, director and board level team members from engaging in discussions about the company online. This is contrary thinking for a company ...

startup transparency goodness

Sunday, November 4th, 2007

Fred Wilson of "A VC" recently posted a story about Path 101 whose team is attempting to "liveblog" their startup (NOTE: it's not really live). I think this concept is brilliant. It's not about starting a blog but rather engaging in genuine dialogue with others; talking with your customers rather ...