an innovative thought...
If you can imagine it, you can achieve it; if you can dream it, you can become it.
William Arthur Ward

Archive for the ‘technology’ Category

explore needs first, tackle products later

Thursday, July 17th, 2008

User research and ethnography are nothing new, hot or sexy. From basic usability testing to in-depth market research, it has become a standard in one form or another in a variety of industries. Google does it, Procter & Gamble does it... everyone does it (and should continue to) but what ...

befriend innovation not invention

Sunday, May 11th, 2008

(Yes. That's me... attempting a bit of innovation.) This important yet subtle distinction is too often blurred. The success of a solution or product is largely determined by how effectively it supports a given task or solves a specific problem; not by how inventive it is. The "execution" or "how" is ...

authenticity: a brutal lesson from the “real-world”

Monday, March 31st, 2008

Last week I had the best coffee experience of my life. And as a bootstrapped entrepreneur, I should know. I have done my share of time working from all kinds of coffee shops before being privileged with office space. Nevertheless, "best" is probably a bit of an exaggeration but this ...

the power of meaningful conversations online

Tuesday, March 4th, 2008

Social responsibility, sustainability and "green" business are definitely all the craze right now. We have witnessed this revolution (if that's what you want to call it) first-hand and spoken to a variety of companies who are in the midst of significant change but, more importantly, we have noticed a shift ...

make a great virtual first impression by actively managing your own online identity

Monday, February 25th, 2008

I strongly believe there is something like a "virtual first impression". At least there is for me because I often seek out and find information about people and companies well before I interact with them in the "real world". What kind of virtual first impression are you making? Does a ...

what your company shouldn’t do

Monday, November 19th, 2007

In a surprising response to news of CEO John Mackey's recent "less than ideal activities" online, Whole Foods has reacted in a rather extreme way by banning all executive, director and board level team members from engaging in discussions about the company online. This is contrary thinking for a company ...

startup transparency goodness

Sunday, November 4th, 2007

Fred Wilson of "A VC" recently posted a story about Path 101 whose team is attempting to "liveblog" their startup (NOTE: it's not really live). I think this concept is brilliant. It's not about starting a blog but rather engaging in genuine dialogue with others; talking with your customers rather ...

voices that matter say eyetracking is useful

Saturday, November 3rd, 2007

Several weeks ago I spent a couple days at the Voices That Matter: Web Design conference here in San Francisco. UPDATE: For those who don't know, I am officially living in the city again. Be sure to let me know if you make it out for a visit. And no ...

why transparency = social responsibility

Saturday, September 22nd, 2007

When asked, I often don't know how to define social responsibility in general or corporate social responsibility (CSR) in particular. It's one of those philosophical discussions that never really make much sense after all is said and done. I have a feeling however, that the idea of social responsibility can ...

simple insights drive innovation

Tuesday, July 31st, 2007

The tighter and faster this cycle is, the more room for innovation there is.